General Frequently Asked Questions

If you have any query with regard to CU ODL for which you have not found the answer under FAQ, please write to us at helpdesk@cuidol.in, and we will get back to you as soon as we can.

The exchange of knowledge between the learned and learner is normally facilitated by regular campus mode of education. However, in distance mode of education technology vehicle bridges the gap between learned and learner, eliminating the geographical barrier between the two. The learner can login to virtual classroom as per his/her convenience and comfort. The Chandigarh University offers UG and PG programmes through distance mode which are at par with the University campus programmes. The programmes offered can be checked at University ODL website. The University offers these programmes through learners friendly, robust, effective Learning Management System (LMS).

In the correspondence mode of education, the learners are deprived of the technology vehicle (like LMS) to access the interactive multimedia rich course content/online discussions/webinars/online support services. The learner in correspondence mode is fully dependent of Self-learning material. But in the case of Open Distance learning, while the learners can have most of the advantages of campus mode and yet she/he can plan their studies as per their own convenience and comfort.

Yes, Chandigarh University is a member of the AIU.

No, attending the class is not compulsory, the focus is strictly on the learning and its outcome while providing every possible learning support like - interactive, quality learning material, webinar, discussions Personal contact Programmes etc. The learners are free to use these facilities without any compulsions, however course work is compulsory and no compromise in evaluation and certification process.

The fee details are clearly given in the prospectus, for any query in this regard one can contact CH Helpdesk (No.) 1800 1213 88800 of send a mail to

  • For each program/course, the fees is mentionedin the Prospectus
  • All payments are to be made in favour of the University only
  • The student will be informed of additional payments,if any

Certification FAQs

Chandigarh University holds convocation once a year, the dates for which are decided by the University. The date of convocation will be notified on website.

We are sorry to inform you that there is no such facility is provided from the University at present.

You may please approach any banks to know more.

One can apply for Migration certificate after successful completion of programme of his/her study. For the application and further assistance please contact call helpdesk or send a mail to

The Self-Study Material each unit structure forms the syllabus, if you need any further assistance please send a mail to helpdesk@cuidol.in

Student has to send a request email to helpdesk@cuidol.in for getting the required Application Form and the details. Application processing and courier charges will be applicable.

For university attestation, student has to forward the documents (University Issued Certificates) which are to be attested along with request letter to the University. Application processing and courier charges will be applicable.For any furtherassistance please send a mail to helpdesk@cuidol.in

Admission FAQs

Please visit university website www.cuidol.in for details or for any further assistance please send a mail to admissions@cuidol.in

The admissions to the programmes are purely based on the admission eligibility criteria as given in the University Prospectus. You can refer the prospectus or call the helpdesk.

It is available on university website and also on prospectus. For any further assistance please send a mail to - admissions@cuidol.in

No, only scanned copies of original documents to be submitted to the University. However, the officials of the University may verify the original documents during the period of study if required.

The payment process/mode are given in the university website www.cuidol.in, for any further assistance please send a mail to – admissions@cuidol.in

You can check the status on our website www.cuidol.in. For any further assistance please send a mail to – accounts@cuidol.in

If a student fulfils the criteria for admission (as given in prospectus) then she/he will be eligible for admission. If the status of the application is updated as “eligible for admission” then following may be the cause

  • Non receipt of fee
  • Receipt of Partial Fee
  • Non receipt of Payment confirmation from the Bank

The forms will be approved on the receipt of Payment details from the bank (against the specified form).

The shortage of fee should be paid in the form of online payment/ challan mode. The last date mentioned on the website.For any further assistance please contact call helpdesk or send a mail to – admissions@cuidol.in

Once the Admission status is approved, the SLMs will be dispatched to the student if he/she had opted for the same. Soft copy of the ID Card will be made available in online portal for the students to download.

YES, Only scan copy of original documents is to be submitted to the University.

The pending status will be cleared on the receipt of requisite documents within the stipulated time. Normally, the status is updated within one working day.

The form will be rejected and the amount received, if any will be refunded as per the refund policy.

You can check the status on cuidol.in

The time period will be notified on the web. Documents are to be submitted to the University within the given time limit or else provisional admission granted is liable to be rejected.

These dates are as notified by the University on the website.

Please send an email to helpdesk@cuidol.in with the dispatch details like consignment number, date of dispatch, address to which documents are sent.

Note: On receipt of documents, status will be updated within one working day.

Refer to the University’s Refund policy available in the prospectus.

Refund amount will be credited to the same bank account through which the candidate has paid the fee.

Incomplete application forms with partial/full payment will be rejected and processed for refund as per the Fee refund policy after the closure of the session or as requested.

No such request will be considered. The candidate may apply for refund and apply a fresh in the next session with fresh payment.

Request for change of program can be submitted online within the last date of admission given in the prospectus. For any further assistance please send a mail to helpdesk@cuidol.in

Admission can be cancelled as per the refund policy. For any further assistance please check the prospectus.

Login Assistance FAQs

CU LMS is a student learning portal. To login, please visit www.cuidol.in. On confirmation of Admission to the Program, a student can login to the CU LMS using their Roll number (University Registration number) as the Username and Password.

The date of activation of LMS portal and SLM uploading are specified in the website cuidol.in student section. For any further assistance please send a mail to – helpdesk@cuidol.in

Re-Registration FAQs

Re-registration is the process of registering to the higher semester by students. After completion of a semester one need to apply online and re-register to his/her next semester by paying requisite fee within the stipulated time. One has to complete the programme within its maximum period.

Re-appear/ Re-Admission FAQs

Re-appear means re-appearing in the failed/backlog paper(s). If the student is unable to clear the paper(s) in first attempt, he/she is required to fill up the resitting application in order to appear for the exams and clear the paper(s).

The student should send an email to helpdesk@cuidol.in

There is no provision for improvement in scores by re-appearing in the Term End University Examinations or Internal Assignment once the student is declared as passed.

You have to refer to the revised SLM, if the same is revised after your last appearance for the examinations in that paper.

In case of CLASHING PAPERS, you should appear in only one paper.

A student is required to apply for Readmission when he/she is not in a position to complete the course within the maximum stipulated period.

Courseware FAQs

When the application of re-registration for higher semester is approved by the University, the student will receive the corresponding courseware to his/her communication address if opted for the same. In case of any difficulty, the student may write a mail to helpdesk@cuidol.in.

Yes, if the courseware is not revised.

How Distance Learning Boosted My Career?

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Enrolling myself with distance learning program provided me with the freedom to study as per my convenience. It was definitely an experience worth remembering.

Meenu Bhardwaj

Senior Manager - International Relations
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I opted for the program keeping my personal passion and eagerness to learn about the supply chain management. Being a working professional, the distance learning program has given my career a boost.

Sanjay Sharma

Purchase Manager
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Things that I liked about distance education is the flexibility and convenience to learn. The course was very rewarding and enabled me better prospects in my present job. I can pave my ways through various scenarios in both professional and personal life.

Harmeen Virmani

Soft Skill Trainer